Enterprise AI
Software Solutions

We help businesses across Southeast Asia automate operations, deploy intelligent assistants, and make data-driven decisions with production-grade AI systems.

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PULSAR DATA SOLUTIONS PTE. LTD. · UEN 202434891E · Singapore

What We Do

We integrate AI into enterprise operations — from customer service to supply chain — with measurable business outcomes.

AI Automation

Intelligent workflow orchestration with human-in-the-loop controls

GPT Assistants

Enterprise knowledge Q&A with RAG-enhanced retrieval

Data Analytics

KPI dashboards, anomaly detection, and demand forecasting

Process Intelligence

Decision routing, approval automation, and audit trails

Compliance Ready

PDPA-compliant data handling with access controls

Regional Expertise

Serving Singapore, Malaysia, Indonesia, and Thailand

Partnership Case Studies

PULSAR is consolidating its enterprise software and AI platform onto AWS through the AWS Migration Acceleration Program (MAP). Together with our delivery partners, we are executing a structured Assess → Mobilize → Migrate journey.

Cloud Platform

Alibaba Cloud → AWS

Program

AWS MAP Mobilize Phase

AI Modernization

Amazon Bedrock

Migration Strategy

7Rs Framework

Westcon Solutions Pte Ltd

Architecture Guidance · Governance · MAP Compliance

AWS MAPWell-Architected ReviewGovernanceTCO & Business Case

AWS MAP Mobilize — Architecture & Governance Leadership

Westcon leads the architecture guidance, project management, and governance facilitation for PULSAR's AWS Migration Acceleration Program (MAP) Mobilize phase, executed under a customer-led model.

  • Facilitated the AWS Well-Architected Framework Review across all six pillars for three pilot workloads
  • Validated the AWS landing zone, security baseline, and cloud operating model against AWS best practices
  • Refined the detailed business case, TCO model, and migration wave planning using AWS Migration Portfolio Assessment (MPA)
  • Established PMO governance — RACI, risk tracking, and formal change control across a 20-week program

CloudGold

Technical Implementation · Landing Zone · Pilot Migration

AWS Landing ZoneECS FargateAmazon BedrockPilot Migration

Platform Consolidation & AI Modernization on AWS

CloudGold executes the technical implementation of the Mobilize phase — deep portfolio discovery, secure landing zone delivery, and three pilot migrations that de-risk the broader migration program.

  • Built a multi-account AWS landing zone with Control Tower in ap-southeast-1 (Singapore) — Management, Security, Shared Services, and Workload OUs
  • Delivered three pilot migrations: Rehost (object storage to Amazon S3), Replatform (containers to ECS Fargate + ALB), and Refactor (RAG pipeline to Amazon Bedrock Knowledge Bases + OpenSearch Serverless)
  • Consolidated 38 compute instances, 7 database endpoints, and ~12 TB of object storage migrating from Alibaba Cloud International (Singapore)
  • Modernized self-hosted AI inference onto managed Amazon Bedrock and SageMaker services

Rebura

Independent Validation · Execution Supervision

Quality AssuranceMigration ValidationAdvisoryReadiness Review

Independent Validation of the Mobilization Phase

Rebura independently validates and supervises the execution of the Mobilize phase, providing an objective quality gate before PULSAR authorizes the broader Migrate phase.

  • Independent review and supervision of all Mobilize-phase workstreams and deliverables
  • Validated pilot migration evidence against success criteria — data integrity, functional correctness, performance, and rollback readiness
  • Advisory and review support across governance, security, and migration strategy
  • Confirms readiness for Migrate-phase authorization and MAP customer sign-off

Program executed in AWS Asia Pacific (Singapore) Region — ap-southeast-1, with security and data handling aligned to Singapore PDPA expectations.

Customer Case Studies

How Singapore-based innovators use PULSAR's enterprise AI platform to automate decisions, operations, and customer experiences.

CREDOLAB

Fintech · Credit Risk & Fraud

Scaling AI-powered credit decisioning for banks and lenders across Southeast Asia with real-time fraud detection on the PULSAR platform.

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HAULIO

Logistics · Container Trucking

AI-driven dispatch optimization and knowledge automation for Singapore's digital container trucking ecosystem.

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EEZEE

B2B E-Commerce · Industrial MRO

A RAG-powered procurement copilot that turns unstructured industrial catalogs and RFQs into fast, accurate quotes.

Read case study

Measured Across Client Deployments · 2024–2025

40%+
Customer Service Auto-Resolution Rate
90%+
Knowledge Retrieval Accuracy
70%+
Workflow Automation Rate
31K
Daily Average AI Requests

Product Portfolio

Modular AI products that can be deployed standalone or integrated into your existing business systems.

Product

Pulsar AI Analytics

AI-powered business analytics platform for operational visibility, anomaly detection, and demand forecasting.

  • KPI dashboards with real-time anomaly detection
  • Demand forecasting and trend analysis models
  • Automated operational analytics reports
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Product

Pulsar GPT Assistant

Enterprise-grade AI assistant with private knowledge base Q&A, RAG-enhanced generation, and system integration.

  • Private knowledge base ingestion and retrieval
  • Multi-turn dialogue with CRM/workorder integration
  • Role-based access control and prompt policies
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Product

Pulsar Workflow Intelligence

AI-driven decision orchestration integrating rule engines, model predictions, and human-in-the-loop reviews.

  • Approval processes and task allocation automation
  • Anomaly handling with manual review controls
  • Full audit traceability and compliance logging
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Client Deployments

Production AI deployments where our solutions delivered measurable operational improvements for enterprise clients across Southeast Asia.

AI Customer Service Copilot

Regional financial services group (Singapore)

Financial ServicesQ4 2024 — Q1 2025

Challenge

The client's support team handled 2,000+ daily inquiries across policy, account, and refund categories. Average response time exceeded 8 minutes, with inconsistent answers across agents during peak periods.

Approach

We deployed Pulsar GPT Assistant as a customer-facing copilot, connecting historical ticket data and product documentation into a retrieval pipeline with intent classification, context summarization, and sensitive content filtering.

Outcome

Achieved 40%+ ticket auto-resolution rate with sub-2-second response times. Human agents now focus on complex escalations while the copilot handles routine inquiries with full audit trails.

Invoice Anomaly Detection System

Mid-size e-commerce platform (Malaysia)

Finance OperationsQ1 2025

Challenge

Monthly finance reconciliation involved manual review of 5,000+ vendor invoices. The team regularly missed irregular entries during month-end settlements, leading to overpayments and delayed reimbursements.

Approach

Trained anomaly detection models using Pulsar AI Analytics on 18 months of historical invoice data, with explainable risk flags categorized by rule type (amount deviation, vendor pattern, timing anomaly).

Outcome

Automated risk scoring reduced manual review workload by 60%. Anomaly detection rate improved by 30%+ with false positive rate controlled below 5%.

Demand Forecasting Engine

Supply chain operator (Indonesia & Thailand)

Supply ChainQ4 2024 — ongoing

Challenge

Operations planning relied on static spreadsheets and missed seasonal demand shifts across 3 regional warehouses and 200+ SKUs, resulting in frequent stockouts and excess inventory.

Approach

Built time-series forecasting models combining sales history, seasonality patterns, and campaign data with confidence intervals and drift monitoring dashboards using Pulsar AI Analytics.

Outcome

Reduced demand prediction error by over 20%, shortened forecast cycles from weekly to daily, and improved inventory turnover efficiency across all regional warehouses.

Frequently Asked Questions

Common questions about our AI solutions, company profile, and compliance practices.

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